Learning Legacy: Lessons learned from planning and staging the London 2012 Games
31 Dec 2012
Author - Ergon Associates
This report outlines the innovative grievance process developed by the London Organising Committee of the Olympic Games (LOCOG) to deal with complaints and grievances related to the application of its Sustainable Sourcing Code. It aims to share lessons with organisers of other major events as well as other organisations.
Read more on Learning Legacy's website.